Security is paramount at Crossbeam.

All of our environments, practices, and policies are built with security as a core design principle.

Environment

Hosting

Crossbeam’s servers are hosted in Amazon Web Services, which provides assurances for their physical and virtualized computing environments including SOC 1, 2, and 3, and ISO/IEC 27001.

Crossbeam operates within an Amazon Virtual Private Cloud (VPC), with subnets segregated by security level, and firewalls configured to restrict network access.

Updates and Monitoring

Crossbeam regularly performs automated vulnerability scans and installs security updates and patches.

Crossbeam monitors application, system, and data access logs within its production environment for anomalous behavior.

Policies

Client Data Classification

Your data and credentials are our most critical assets. We strictly control access to data and credentials and require them to be encrypted using industry-standard methods both at rest and in transit.

Internal Policies and Procedures

All Crossbeam employees are required to follow strict procedures to ensure your data remains secure. Additionally, Crossbeam educates employees on an ongoing basis on their role in protecting your data.

Crossbeam treats security incidents as our top priority. If any issues arise, we will promptly notify all affected customers.

Terms of Service, Privacy Policy, and GDPR

Our Terms of Service and Privacy Policy are available online.

Crossbeam offers a Data Processing Addendum (DPA) that enacts standard contractual clauses set forth by the European Commission to establish a legal basis for cross-border data transfers from the EU. The Crossbeam Privacy Policy also will include specific GDPR requirements.