When it comes to user experience, every pixel is precious. Failing to provide an intuitive, uncluttered journey for your users can cause problems. Crossbeam uses intelligence from your partners to provide unmatched personalization capabilities, so you can focus on delighting your users.
Sanjay runs User Experience for a workflow automation company. Their product creates connections between 500 online tools like calendars, email platforms, and to do lists. Unfortunately, whenever a new user signs up for their platform, the first step is to choose an integration from the intimidating list of all 500 tools. Sanjay suspects that they can do much better in allowing users to find the tools that are relevant to them, leading to more integrations and deeper usage.
After signing up, Sanjay quickly discovers that hundreds of these tools are already on Crossbeam and are eager to work more closely with his company. Using Crossbeam’s API, he is able to instantly identify which of the 500 tools are already used by each new user and highlight those tools during the onboarding process. This personalization drives up the integrations, usage, and retention of new users.
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